What the Heck is User Experience Design??!!

(And Why Should I Care?)

Download podcast here

An interview with Jesse James Garrett, President and co-founder of Adaptive Path.
Show Length: 21 minutes

Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse James Garrett says it’s a lot like going on a great first date.

For those who haven’t heard of it before: You’ll be surprise by how much it impacts your life.

For those who know it well: Believe it or not, the complexity made simple. You’ll finally know what to say in the elevator when someone asks you what you do for a living.

22 Responses to “What the Heck is User Experience Design??!!”

  1. Holger  on February 3rd, 2009

    Thx for posting and sharing … but am I being blind – where is the hyperlink to download – “Click here to download podcast” ??

  2. Shortye  on February 3rd, 2009

    Here, this is a good explenation:
    http://www.fatdux.com/blog/2009/01/10/a-definition-of-user-experience/

  3. Shortye  on February 3rd, 2009

    @Holger: At the top of the page you see a sound icon. Next post should be: usability design :P

  4. Teresa Brazen  on February 3rd, 2009

    Yikes! Yes, indeed — in my flurry to post, I didn’t create the hyperlink for download. It’s up now…thanks for the heads up!

  5. Teresa Brazen  on February 3rd, 2009

    And thanks for the article – a good supplement to the more generalized/big picture approach we went for in this podcast. This would be a great read for those who want to dig deeper, as well as Whitney Hess’ 10 Most Common Misconceptions About User Experience Design.

  6. gmcres  on February 4th, 2009

    Great interview Teresa!

    -gina

  7. Teresa Brazen  on February 4th, 2009

    Thanks, Gina…

  8. compound j  on February 4th, 2009

    Fantastic! I wish this were done a while ago so I could definitively dispel all of the managerial misconceptions of UX.

  9. Teresa Brazen  on February 6th, 2009

    @compoundj: Hey thanks, that’s great feedback…and what we hoped for, so nice to hear.

  10. Holger  on February 6th, 2009

    thx a lot for adding the hyperlink – so I could listened to it during my journey home – sound, substance and interviewing = high quality __ I’m looking forward to the next “tea” ;-)

  11. Whitney Hess  on February 6th, 2009

    Teresa, thanks so much for the link love. Hope you enjoyed the article.

  12. Teresa Brazen  on February 6th, 2009

    @Holger: You are very welcome. I’m so glad you came back to download (am actually about to post a version that is a smaller size/easier to download, speaking of user experience…).

    Whitney: You are most welcome. It was a great blog, and I was happy to share it.

  13. Rajesh Lal  on February 9th, 2009

    This is cool also check

    An Introduction to User Experience

    http://www.abcofdesign.com

  14. Peter Garin  on February 10th, 2009

    Excellent podcast.. we do the same thing but for the hospitality industry. We call the concept “hedonics”. In short, it’s simply good business… to make people “feel good”.

  15. Teresa Brazen  on February 10th, 2009

    Thanks, Peter. Never heard of hedonics…off to the internet I go…

  16. Anonymous  on February 13th, 2009

    Hey Teresa,

    Another brilliant podcast, my friend! Keeps getting better; you’re a natural. :-)

    Cheers,
    Jeff Parks

  17. Teresa Brazen  on February 18th, 2009

    Thanks, Jeff! I owe everything I know to you, my friend!
    (Readers/Listeners: If you haven’t, you should check out his podcasts: http://boxesandarrows.com and http://www.iaconsultants.ca/index.php/podcast/

  18. Tea With Teresa » Shifting Perspective  on December 3rd, 2009

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  19. adaptive path » blog » Teresa Brazen » Explaining User Experience Design to High Schoolers (and other new audiences)  on March 12th, 2010

    [...] One of the highlights from my show was a conversation with Jesse James Garrett called “What the Heck Is User Experience Design??!! (And Why Should I Care?)“. That podcast laid a great foundation for explaining UX to new audiences. But, I decided I [...]

  20. freethoughtreview.com » Explaining User Experience Design to High Schoolers (and other new audiences)  on March 12th, 2010

    [...] One of the highlights from my show was a conversation with Jesse James Garrett called “What the Heck Is User Experience Design??!! (And Why Should I Care?)“. That podcast laid a great foundation for explaining UX to new audiences. But, I decided I [...]

  21. Tea With Teresa » Explaining User Experience Design to High Schoolers (and Other New Audiences)  on March 13th, 2010

    [...] One of the highlights from my show was a conversation with Jesse James Garrett called “What the Heck Is User Experience Design??!! (And Why Should I Care?)“. That podcast laid a great foundation for explaining UX to new audiences. But, I decided I [...]

  22. UX professionals take note | Foolproof  on April 28th, 2010

    [...] I have successfully attempted to explain what user experience is but I often find it ends up sapping their will to live. Hurrah for a recent interview with Jesse James Garrett on the ‘Tea with Teresa’ blog: “What the Heck is User Experience Design?! (And Why Should I Care?)” [...]


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